Managing all those pre-arrival messages means less time for growing your business. Leave it to our Airbnb automated messages feature, so every guest gets the information they need, right when they need it.
Send instant quick replies to booking inquiries with property details.
Include customized confirmation messages with essential next steps.
Deliver perfectly timed pre-arrival instructions to every guest.
Standardize welcome messages across Airbnb, Vrbo, and Booking.com
Send automated property access codes and house rules before the guest arrives.
Track all guest communication in one unified inbox.
Personalize Airbnb automated messages with dynamic fields for guest names and dates
Save hours by creating templates that match your hosting style.
Monitor and respond to special requests when needed.
Don’t limit your Airbnb automated messages to pre-arrival communication. Trigger a message to send at a certain time before or after a guest books their stay, arrives at your Airbnb, and departs. Use message filters to customize which guests get messages and when based on:
- How soon their reservation begins
- How long they’re staying
- Payment status
- Whether they’ve submitted a security deposit, identity verification, or a signed rental agreement
Link your booking channels through our secure dashboard. We'll automatically sync with your Airbnb messages, Vrbo messages, and Booking.com messages, creating one unified inbox. The system detects new bookings instantly and prepares to send the right messages at the right time.
Use our simple dashboard to set up your preferences, messaging schedules, ID and deposit requirements. You can even send guests to a branded confirmation page, keeping their whole experience consistent.
Create your message templates for different scenarios. Create a special automated message for a first-time guest or tailor templates by function, whether for booking confirmations or check-out instructions. Include dynamic fields that automatically populate with guest names, booking details, and property information.
Uplisting continues to offer more opportunities to customize stays for my guests as well as take some of the time consuming tasks and put them on auto-pilot.
Host: Laura O.
Whilst the automation messaging is fantastic and a great time saver (no more typing the same messages over and over!) I know they are looking to develop this further for even more auto messages, I also look forward to adding more channels.
Host: Paul O.
Our system works across all major platforms, handling your Airbnb messages, Vrbo messages, and Booking.com messages automatically. When a guest books, the system sends the right message format for each platform and for that specific property. Send the right information no matter where your guests book from.
You can automate your entire guest communication flow including:
- Instant booking confirmations
- Check-in messages with property details
- A check-out message to your guest
- Post-stay thank you messages and reminders to leave a review
You can make messages personalized with no extra work, by including dynamic content like booking details, house rules, and check-in time.
Yes! Quick response times are crucial for Superhost status. Our automated message system means you can send instant Vrbo automated messages or automated Airbnb messages as responses to booking inquiries and guest questions, keeping the high response rates you need for that Superhost qualification.
Acing the guest experience for first-time guests is a great way to encourage repeat bookings, and clear communication is a key part of making you the Airbnb host they want to come back to. Our system detects new customers and allows you to create a custom automated message for a first-time guest. You can set up messaging sequences to include a special reservation message, welcome information, detailed check-in instructions, or a digital welcome book - all sent automatically while maintaining that all-important personal touch.
No problem! While the system automates your guest communication, you’ve got full control. You can review, edit, or disable automation for specific bookings when you want to add that extra personal touch, or when something needs a little more care and attention.
You can set your preferences to send check-in messages with arrival instructions, message Airbnb guests after check-in with information, and send check-out reminders with those crucial departure details. All your messages will include the relevant booking details and you can customize them with information for each property.
Managing multiple vacation rental properties means monitoring multiple message threads across different platforms. Our unified inbox organizes all guest communication in one place, with quick replies for common questions and automated sending of listing details. You can even set property-specific house rules and check-in instructions to send automatically. Curious about what else you can automate in your short-term rental business? You can find some ideas here.
Don’t worry; our system ensures every message feels personal. You can include dynamic fields that automatically populate with guest names, booking details, and property-specific information. You can edit the templates so they all sound like you. This means each guest receives relevant, personalized communication from the very first check-in message to the final Airbnb check-out message.
While the system automates routine guest communication, you'll still be notified if there are any special requests or questions so you can jump into the message thread whenever needed. This means you can automate repetitive tasks while remaining available for those unique situations.
Yes! The system tracks message delivery and read status across platforms. You can monitor your guest communication from your unified inbox to make sure important information like check-in instructions or house rules have been received and viewed. Our automation helps your business run more smoothly, preventing common issues and improving the overall guest experience.
Setting up Airbnb guest messaging automation means you can automatically prompt guests to share their experience after their stay. Automate Airbnb messages to encourage more guest reviews and get valuable feedback by sending perfectly timed check-out messages asking how they enjoyed their stay. Say hello to improved listing visibility and higher booking rates!